Legal Notice: Privacy, Terms of Engagement, Payment, and Event Conduct
This notice outlines the terms of engagement between Willowood Ventures and its clients, including privacy, payment, operational policies, and the appointment guarantee. By engaging with Willowood Ventures, you consent to the terms outlined below:
Privacy Commitment
Willowood Ventures strictly protects the privacy of its clients and their customers.
All customer and client data collected during events will not be shared with any third parties under any circumstances.
Payment Policy
Willowood Ventures requires payment in full before beginning services.
For any questions regarding payment, please contact us at:
Phone: 833-735-5998
Email: [email protected]
Thank you for your understanding and prompt attention to payment requirements.
Terms of Engagement
By agreeing to do business with Willowood Ventures, you consent to participating in marketing efforts conducted by Willowood Ventures as part of the contracted services.
Willowood Ventures agrees not to advertise with a competing dealership of the same brand (OEM) within a 25-mile radius for the duration of the contracted event. For example, if there are two Ford dealerships within 15 miles, Willowood Ventures will only service one during the event.
Appointment Guarantee
Willowood Ventures guarantees appointment fulfillment for any event, provided it adheres to our standards.
The conditions of the appointment guarantee include:
*Willowood Ventures determines the consumer-facing message to ensure its effectiveness.
*Ad spend must be allocated to a single store; splitting locations or deviating from a retail listing may affect results.
*Willowood Ventures reserves the right to audit CRM or DMS records to verify outcomes.
*If the appointment guarantee is unmet within the event timeframe, Willowood Ventures will continue advertising and scheduling through the BDC until the target is achieved.
Example: For a 7-day event guaranteeing 150 appointments, if only 125 are met by day 7, Willowood Ventures will continue working until the additional 25 are scheduled.
Refund Policy
Rescheduling or venue changes may be accommodated, but date availability is not guaranteed.
Refunds will only be issued if no services are provided due to negligence, natural disasters, or power outages that prevents Willowood Ventures from providing their service.
Event Factors and Responsibilities
Willowood Ventures is not responsible for all factors influencing customer attendance include:
Lack of personel
Store involvement.
Weather conditions.
Parking availability.
Acts of nature, riots, national or local emergiencies or other unforeseen circumstances that may cause clients not to attend the event outside of Willowood Ventures control.
Data Ownership
At the conclusion of the event, Willowood Ventures will, upon request, provide all customer chat logs and transfer ownership of all appointment data to the business.
For inquiries or further information, you can contact Willowood Ventures at:
Email: [email protected]
Phone: 833-735-5998
Website: www.willowoodventures.com/privacy
By entering into this agreement, both parties acknowledge acceptance of these terms.